Brainsome Privacy Policy

Last updated: jul 9 2024

At Brainsome, we take the privacy of your data seriously. This policy outlines what data we collect, why we collect it, how it's handled, and your rights regarding your information. We promise we never sell your data: never have, never will.

What we collect and why

Identity and access

When you sign up for Brainsome, we ask for identifying information such as your name and email address. We use this to personalize your account and send you essential product updates. We also collect and store the password you create for your account in an encrypted format.

Product interactions

We store on our servers the content that you upload or send to us through Brainsome. This includes:

• URLs you share with our system
• Files you upload
• Conversations you have with our AI system

We keep this content to provide our service as intended, allowing you to accelerate your learning process. We retain this content as long as your account is active.

Website interactions

We collect information about your browsing activity on our website (https://brainsome.entaina.ai) for analytics and statistical purposes. This includes your browser and operating system versions, your IP address, which web pages you visited and how long they took to load.

When we access or share your information

To provide our service: Our team may need to access your account to respond to support requests or fix issues. We'll always ask for your consent before accessing your account for these purposes.

For legal compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.

We do not use third-party services for data processing or analytics.

Your rights with respect to your information

As we operate in the EU, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to access the personal data we hold about you
• Right to rectification if the information is inaccurate or incomplete
• Right to erasure ("right to be forgotten")
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing of your personal data

To exercise these rights, please contact us at hola@entaina.ai.

How we secure your data

All data is encrypted via SSL/TLS when transmitted between our servers and your browser. We also implement appropriate technical and organizational measures to protect your data in storage.

What happens when you delete content in your Brainsome account

When you delete content in your Brainsome account, it is immediately removed from view. We permanently delete this data from our servers within 30 days.

Data retention

We retain your personal information and content for as long as your account is active or as needed to provide you our services. If you choose to cancel your account, we will delete your personal information and content from our systems within 60 days of account cancellation.

Location of site and data

Brainsome is operated in the EU, and all data is stored on servers located within the EU.

Changes and questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will notify you via email or through our website.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at hola@entaina.ai and we'll be happy to help.